Welcome to Elaasa. These Terms & Conditions (“Terms”) govern your use of our website https://elaasa.com/ and the purchase of products from us. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
1. About Elaasa
Elaasa is an online fashion and clothing brand offering apparel and related products to customers in India. All products and services are provided through our official website only.
2. Eligibility to Use the Website
By using this Website, you confirm that:
- You are at least 18 years old, or using the Website under the supervision of a parent or legal guardian.
- You are legally capable of entering into a binding contract under Indian law.
3. Account Responsibility
- You may be required to create an account to place orders.
- You are responsible for maintaining the confidentiality of your account details.
- Elaasa is not liable for any loss resulting from unauthorized use of your account.
4. Product Information
- We strive to display accurate product descriptions, images, prices, and sizes.
- Colors of products may slightly vary due to screen settings and lighting.
- Elaasa does not guarantee that all product descriptions or images are completely error-free.
5. Pricing & Payment
- All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- Prices may change without prior notice.
- We reserve the right to cancel orders due to incorrect pricing or technical errors.
- Payments must be made through the authorized payment gateways available on the Website.
6. Order Acceptance & Cancellation
- Placing an order does not guarantee acceptance. Orders are confirmed only after payment is successfully received and processed.
- Elaasa reserves the right to cancel or refuse any order at its discretion.
- Customer-initiated cancellations are governed by our Cancellation Policy.
7. Shipping & Delivery
- Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
- Elaasa is not responsible for delays caused by courier partners or external factors.
- Shipping terms are governed by our Shipping Policy.
8. Returns & Refunds
- Returns and refunds are subject to our Return & Refund Policy.
- Products must be returned in original condition, unused, and with all tags intact (unless defective).
9. Intellectual Property
- All content on the Website, including logos, images, text, graphics, and designs, is the property of Elaasa.
- You may not copy, reproduce, distribute, or use any content without prior written permission.
10. Prohibited Activities
You agree not to:
- Use the Website for unlawful purposes
- Attempt to gain unauthorized access to the Website or its systems
- Misuse discount codes or promotional offers
- Post false, misleading, or harmful content
11. Limitation of Liability
Elaasa shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses arising from misuse of the Website
- Delays, interruptions, or technical issues beyond our control
Use of the Website is at your own risk.
12. Indemnification
You agree to indemnify and hold Elaasa harmless from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the Website.
13. Third-Party Links
The Website may contain links to third-party websites. Elaasa is not responsible for the content, privacy practices, or policies of such websites.
14. Modification of Terms
Elaasa reserves the right to modify these Terms & Conditions at any time. Updated Terms will be posted on the Website and will be effective immediately upon posting.
15. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Uttar Pradesh, India.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
📧 Email: support@elaasa.com
🌐 Website: https://elaasa.com/